• MyBeanBag.ca must be contacted within 10 days after you have received your purchase. All returns must arrive within 10 days once RA# is sent.Please email customerservice@mybeanbag.ca explaining the reason for the request to return.
• The goods must be returned to mybeanbag.ca in the same condition it arrived and in its original packaging with all parts included. (NO LAW LABELS  CAN BE REMOVED FROM THE BEANBAG). Please include a copy of your original invoice and the return authorization number provided by our customer service department, so that we can process your refund quickly. Return shipping charges will be at the customer's expense.
• All monogramming items are non refundable and cannot be exchanged.
• Any item on sale at 20% or more is considered a FINAL SALE.
• In the rare event that your order arrives damaged from shipping, contact customerservice@mybeanbag.ca immediately or call 1-866-BEANBAG, so that we may start the claims process for you. Keep all packaging as Fed Ex will need to make a claim. Fed Ex will pick up the damaged merchandise in the original box and return it to us for processing. Mybeanbag.ca will then send you a replacement product.
• All items on the "SALE" page is Final sale.

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